Reference

Our Legal Terms for Indonesian Accounts

nova88 login operates under a defined legal framework that sets out your rights, our obligations, and the rules that govern every account action — from registration through to…

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What Our Legal Terms Actually Cover

nova88 login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms apply to every interaction on nova88 login — account creation, deposits via DANA, OVO, GoPay or QRIS, gameplay sessions, and withdrawal requests. We outline which jurisdictions we serve and confirm that eligibility depends on local law in your region. Indonesian accounts transact through local

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payment rails only; no account action bypasses our verification step. We store your transaction history for a minimum of 24 months to meet our record-keeping obligations and to protect your account in any dispute. If you believe an error has occurred on your account, our legal
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team can be reached within five business days. These terms are reviewed periodically — the version date shown at the bottom of each policy page is the version currently in force.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

How to Reach Our Legal and Compliance Team

If you have a question about our terms, a data request, or a dispute about an account action, you can contact our team through three channels.

ACCOUNT SECURITY DETAIL

How We Handle Your Data and Account Security

Our data-handling practices are designed so that your personal information and payment records remain accurate, protected, and accessible only to you and our authorised compliance staff.

Data Encryption at Rest

All personal data — name, contact details, payment method identifiers for DANA, OVO, GoPay and QRIS — is stored using AES-256 encryption. Only authorised internal systems can decrypt records, and access is logged automatically.

Cookie Policy in Practice

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can review and withdraw cookie consent at any time through the Cookie Settings panel in your account footer.

Account Access Verification

Every login attempt triggers a device-fingerprint check. If we detect an unfamiliar device or location, we send a one-time code to your registered phone number before granting access — this step cannot be skipped.

Data Retention Schedule

We keep your registration data and transaction logs for 24 months from your last account activity. After that period, data is anonymised. You may request early deletion where local law permits by contacting our compliance desk.

Who Can Request Account Changes

Only the verified account holder can request changes to personal data. Requests submitted by email must match the registered contact details. Identity re-verification is required for changes to name or payment method on file.

How to Submit a Data Request

Log in, go to Settings, and select Legal Requests. Complete the data-access or correction form. We process standard requests within five business days and send confirmation to your registered email address when the action is complete.

Frequently Asked Legal Questions

These are the legal questions our account holders ask most often. If your question is not answered here, our compliance team is available via live chat between 08:00 and 23:00 WIB daily or by email within one business day.

We accept registrations from Indonesia where access depends on local law. Before completing your registration, confirm that online gaming activity is permitted under the laws that apply to you in your specific region.

We retain your personal data and all transaction records — including DANA, OVO, GoPay and QRIS payment logs — for 24 months from your last account activity, after which records are anonymised in line with our retention policy.

Yes. Log in to your account, go to Settings, and select Legal Requests. Submit a data-access form and we will prepare your records and email them to your registered address within five business days.

Submit a correction request through Settings > Legal Requests, or contact us via the compliance email. We require identity re-verification for any change to your name or registered payment method before the update takes effect.

We use session cookies for login continuity and analytics cookies to improve page load performance. You can view, adjust or withdraw cookie consent at any time through the Cookie Settings panel located in the footer of each page.

Contact our compliance desk by live chat or email with your transaction reference number. We review disputes within five business days and cross-reference payment records from DANA, OVO, GoPay or QRIS to reach a resolution.

Early deletion is available where local law permits. Submit your request through Settings > Legal Requests or email our compliance team. We will confirm eligibility and complete the deletion within ten business days of approval.

Our Legal Terms for Indonesian Accounts

How to Reach Our Legal and Compliance Team

How We Handle Your Data and Account Security

Data Encryption at Rest

Cookie Policy in Practice

Account Access Verification

Data Retention Schedule

Who Can Request Account Changes

How to Submit a Data Request

Frequently Asked Legal Questions

01 Does nova88 login serve accounts in Indonesia?

02 How long do you keep my personal data on file?

03 Can I request a copy of my account data?

04 How do I request correction of incorrect personal information?

05 What cookies does nova88 login use and how do I manage them?

06 What happens if I dispute a transaction on my account?

07 Can I request early deletion of my account data?

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