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Your Privacy Matters to Us

When you open an account with nova88 login, your personal information and payment details stay private and secure.

Data encrypted on our serversYour payment methods stay privateAccount access only by you
nova88 login Your Privacy Matters to Us
REACH US ANYTIME

Privacy Questions and Account Access

Live Chat Our support team in Semarang answers privacy and data requests during lobby hours.
Email Support Send a request to our privacy team with your account email and the information…
Account Settings Head to Settings > Privacy in your lobby to update your contact details, manage…
DATA SECURITY PRACTICES

How We Keep Your Information Safe

Encrypted Transactions

Every deposit and withdrawal — through DANA, OVO, GoPay, QRIS or bank transfer — is encrypted end-to-end so your banking details never appear in plain text on our servers or in transit.

Cookie and Tracking Policy

We use cookies to remember your lobby preferences and login state so you don't have to re-enter your email every time. You can manage which cookies you accept in your account settings on any device.

Account Verification

When you withdraw funds, we verify your identity by matching your registered name and payment method to confirm the money goes only to you, not a third party.

Data Retention

We keep your account data — deposits, withdrawals, game history, login logs — for as long as your account is active. Closed accounts are archived for 5 years for compliance, then deleted.

Third-Party Sharing

We never sell your email or payment details to marketers. Data is shared only with our payment processors and anti-fraud partners, all bound by confidentiality agreements.

Policy Changes

If we update this privacy policy, we'll notify you by email and give you 30 days to review the changes. Log in to your account to see the updated policy in full before your next deposit.

Privacy Policy FAQs

Yes. Email our privacy team with your account details and request a data report. We'll compile your registration info, payment history, and login activity within 3 business days and send it securely to your registered email address.

Your account data stays on our servers for 5 years to comply with financial regulations in Indonesia. After 5 years, personal details are anonymised. You can request early deletion, but your transaction history may need to remain for tax and fraud-prevention purposes.

We store a token — a secure reference code — not your actual payment details. Your real bank or e-wallet credentials never touch our servers. You can remove any saved payment method from your account settings at any time.

No. Our cookies work only inside nova88 login to remember your preferences and keep you logged in. We don't plant tracking pixels on third-party sites. You control all cookies in your browser and in your account privacy settings.

Contact our support team immediately via live chat or email with details of the concern. We'll investigate within 24 hours and notify you of what we found. Serious breaches are reported to relevant data protection authorities where local law requires it.

We review our data handling practices annually and whenever local law changes. Updates to this policy are announced by email with 30 days' notice so you can review before they take effect.

Your phone number lets us verify your identity before processing large withdrawals and send you one-time codes for secure login. It also helps us contact you if we detect unusual activity on your account to keep it safe.